First of all I would like to thank you for the follow-up care. The plan was excellent and easy to build. I hadn’t saved the PDF plan package to a file within the time allowed and it expired. I called The House Designers and they immediately emailed me another copy of the house plans. Thanks again for your thoughtfulness to make sure your customers are satisfied! I’m so pleased I will repost this comment in a few days and add it to my website. It’s not often a company follows up, especially 2 years after the sale.