I had some hesitation when thinking of purchasing a plan. I called and spoke with Tammy. She was extremely helpful and knowledgeable. She explained to me the different plan packages and what she thought would work best for my needs. I had decided on the Walton plan but needed to make some fairly extensive modifications. She then explained how that process worked along with the billing process and assured me I would be very well taken care of. I decided to trust her and purchase the plan. I was told someone would call me within two days to discuss the modifications. And within one day I was talking with Steve. I explained to him what changes I wanted and submitted a drawing of these as well. I received the modified plan within a week. I made a few more minor changes and within one more week had the final plans emailed to me. My credit card was charged exactly what I was told it would be charged and the process start to finish was faster than what I was told. One week quicker. And my builder has everything he needs to build my home. They don’t have to consult with anyone.
Overall this was a great experience and I would recommend buying a plan from The House Designers. Friendly, efficient and professional. I decided to purchase my plans on blind faith that they would follow through on their promises and they delivered. Above and beyond.